"A recently installed program has disabled the Welcome screen and Fast User Switching." - Atheros Client Utility
- Document ID: 98081653
- Posted Date: 2005-03-15
- Last Updated: 2005-03-24
- Distribution: View Public Website
- Applicable Models
Satellite A60-S156 Satellite A60-S1561 Satellite A60-S159 Satellite A60-S1591 Satellite A60-S1591ST Satellite A60-S1592ST Satellite A60-S166 Satellite A60-S1661 Satellite A60-S1662 Satellite A65-S1062 Satellite A65-S1063 Satellite A65-S1064 Satellite A65-S1065 Satellite A65-S1066 Satellite A65-S1067 Satellite A65-S1068 Satellite A65-S1069 Satellite A65-S1070 Satellite A65-S109 Satellite A65-S1091 Satellite A65-S126 Satellite A65-S1261 Satellite A65-S136 Satellite A65-S1361 Satellite A65-S1362 Satellite A65-S1662 Satellite A65-S1762 Satellite A70-S256 Satellite A70-S2561 Satellite A75-S206 Satellite A75-S2061 Satellite A75-S226 Satellite A75-S2261 Satellite A75-S276 Satellite A75-S2761 Satellite A75-S2762 Satellite All Qosmio All Portege All Tecra All Satellite Pro All
- Issue
With Windows XP Home Edition, an attempt to change the 'How Users Log On and Off' settings (in Windows Control Panel, under Users) may fail, with the following error message:"A recently installed program has disabled the Welcome screen and Fast User Switching. To restore these features, you must uninstall the programs. The following file name might help identify the program that made the change: C:\windows\system32\ATHGINA.dll".
This error is caused by installing the Single Sign On Feature Set during the setup of the Atheros Client Utility .
- Resolution
Uninstall the Atheros Client Utility and then reinstall the Atheros Client Utility without the Single Sign On Feature Set. If you install the Single Sign On Feature Set, you will not be able to change the How Users Log On and Off settings.- Procedure
1. Click Start, then Settings, Control Panel, Add/Remove Programs.2. Highlight the Atheros Client Utility and click Add/remove.
3. Select Yes when prompted to remove the program and all its components.
4. Select Yes, I want to restart my computer now and click on Finish to restart the computer.
5. Reinstall the Atheros Client Utility and during the install process select "Do not install the Single Sign On Set".
-sm/wa
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.