Error message "PXE-E61 Media Test Fails", when starting computer



Document ID: 98080365

 

Posted Date: 2003-03-06

 

Last Updated: 2004-06-24

 

Distribution: View Public Website

 

Applicable Models
Satellite All
Portege All
Tecra All
Satellite Pro All

 

Issue


The following message may appear as the computer attempts to boot (load the operating system): "PXE-E61 Media Test Fails"

This is a Preboot Execution Environment (PXE) error that may occur if "LAN" is the highest priority item in the Boot Priority list maintained by BIOS Setup, and a network connection to a boot server cannot be found. 

Resolution


One of the follow actions may resolve the problem:

  • If the computer is connected to a LAN, make sure that the cable is not loose, or disconnected, and that the LAN itself is operational.

  • Set the Boot Priority list in BIOS Setup so that something other than "LAN" is the first device. ("FDD" (diskette drive) or "HDD" (hard disk drive), for example).

  • Reset the BIOS Setup to default settings.


Boot Priority options include:

  1. FDD > HDD > CD-ROM > LAN

  2. HDD > FDD > CD-ROM > LAN

  3. FDD > CD-ROM > LAN > HDD

  4. HDD > CD-ROM > LAN > FDD

  5. CD-ROM > LAN > FDD > HDD

  6. CD-ROM > LAN > HDD > FDD

Please see Support Bulletin 98081013 for an explanation of how to access the computer's BIOS Setup.

If none of the suggestions above help, there may be a problem with the hard disk drive. For a list of Toshiba Authorized Service Providers worldwide, please visit http://pcrepair.toshiba.com or call 800-457-7777.

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