Toshiba HD DVD Player will not play HD DVD media after updating to Windows 7



Document ID: 98082897

 

Posted Date: 2010-02-04

 

Last Updated: 2010-02-04

 

Distribution: View Public Website

 

Issue

On HD DVD models with Intel graphics, Toshiba HD DVD Player will no longer play HD DVD media after updating from Windows Vista to Windows 7.

To correct this issue, please update the Toshiba HD DVD Player application to version 4.60.03 or higher.

Resolution

1. Determine if your computer has an Intel display adapter:

  1. Click Start, then type Device Manager and press Enter.
  2. Double-click Display Adapters.
  3. If Intel xxxx is displayed, then your computer is equipped with an Intel display adapter.

2. Download and install Toshiba HD DVD Player version 4.60.03 or higher.

 

For general assistance with downloads, see Support Bulletin 98081213 Obtaining downloads and support docs from the Toshiba Support website.

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