
"Disc burner or software not found..." from iTunes ver 8 (when attempting to burn a CD)
- Document ID: 98082569
- Posted Date: 2008-10-15
- Last Updated: 2008-10-15
- Distribution: View Public Website
- Issue
The message "Disc burner or software not found..." may be displayed by iTunes version 8.0.1.11 when you try to 'burn' songs to a CD.Additionally, the message "CD Burner: No supported Disc burners found" may be displayed after the Burn buttion is clicked (as shown below).
- Resolution
This problem may be fixed in a future version of the iTunes applicatiion. In the meantine, Toshiba has confirmed that iTunes version 7.1.1.5 can be used to burn songs to CDs.CAUTION: 'Downgrading' to earlier versions of iTunes is a complex multi-step process that can result in loss of access to the iTunes library on your computer, and other problems.
Some versions of the Apple iPhone do not work with versions of iTunes older than version 8.0.
Contact Apple Inc. support for advice about using earlier versions of iTunes on your computer.
- jb/wa
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.