Fingerprint Control Center: Protector Suite Settings 'grayed-out'



Document ID: 98082239

 

Posted Date: 2007-05-04

 

Last Updated: 2007-05-04

 

Distribution: View Public Website

 

Applicable Models
Satellite A205-S4537
Satellite A205-S4557
Satellite A205-S4567
Satellite A205-S4577
Satellite A205-S4578
Satellite A205-S4587
Satellite A205-S4597
Satellite A205-S4607
Satellite A205-S4617
Satellite A205-S4618
Satellite A205-S4629
Satellite A205-S4638
Satellite A205-S4639
Satellite M100
Satellite M100-ST5111
Satellite M100-ST5211
Satellite M105
Satellite M105-S1011
Satellite M105-S1021
Satellite M105-S1031
Satellite M105-S1041
Satellite M105-S3001
Satellite M105-S3002
Satellite M105-S3004
Satellite M105-S3011
Satellite M105-S3012
Satellite M105-S3014
Satellite M105-S3021
Satellite M105-S3031
Satellite M105-S3041
Satellite M105-S3051
Satellite M105-S3064
Satellite M105-S3074
Satellite M105-S3084
Satellite M105-S322
Satellite M105-SP1011
Satellite M105-SP381
Satellite M110-ST1161
Satellite M115-S1061
Satellite M115-S1064
Satellite M115-S1071
Satellite M115-S1074
Satellite M115-S3094
Satellite M115-S3104
Satellite M115-S3144
Satellite M115-S3154
Satellite P205-S6237
Satellite P205-S6247
Satellite P205-S6257
Satellite P205-S6267
Satellite P205-S6277
Satellite P205-S6287
Satellite P205-S6297
Satellite P205-S6298
Satellite U205
Satellite U205-S5002
Satellite U205-S5012
Satellite U205-S5021
Satellite U205-S5022
Satellite U205-S5034
Satellite U205-S5044
Satellite U205-S5057
Satellite U205-S5058
Satellite U205-S5067
Satellite U205-S5068
Qosmio G35-AV600
Qosmio G35-AV650
Qosmio G35-AV660
Portege M400
Portege M400-S4031
Portege M400-S4032
Portege M400-S4033
Portege M400-S4034
Portege M400-S4035
Portege M400-S933
Portege M400-ST9113
Portege M405-S8003
Portege R400-S4831
Portege R400-S4832
Portege R400-S4833
Portege R400-S4834
Portege R400-S4835
Portege R400-S4931
Portege R400-S49311
Portege R400-S4933
Portege R405
Tecra A6 (PTA60U)
Tecra A6-EZ6311
Tecra A6-EZ6312
Tecra A6-EZ6313
Tecra A6-EZ6314
Tecra A6-EZ6411
Tecra A6-S513
Tecra A6-S6315
Tecra A6-S713
Tecra A6-ST3112
Tecra A6-ST3512
Tecra A7-S612
Tecra A7-S712
Tecra A7-ST5112
Tecra A7-ST7711
Tecra A7-ST7712
Tecra A8-EZ8311
Tecra A8-EZ8312
Tecra A8-EZ8313
Tecra A8-EZ8411
Tecra A8-EZ8412
Tecra A8-EZ8413
Tecra A8-EZ8511
Tecra A8-EZ8512
Tecra A8-S8314
Tecra A8-S8414
Tecra A8-S8415
Tecra A8-S8513
Tecra A8-S8514
Tecra A8-ST3612
Tecra M5
Tecra M5-S433
Tecra M5-S5331
Tecra M5-ST1412
Tecra M5-ST8112

 

Issue


When you open the Protector Suite Software and select Settings and then System Settings, the Protector Suite Settings may be 'grayed-out' -- preventing you from changing them.

Resolution


Elevate the administrative privileges in the Fingerprint Control Center.

Procedure


Follow these steps to elevate the administrative privileges:

1. Click the Windows Start button, then click All Programs, Protector Suite QL, and finally Control Center.

2. In the Fingerprint Control Center, click Elevate administrative privileges for user.

3. Windows User Account Controls may ask for permission to continue, and may require you to enter an Administrator password. Click Continue.

4. The Fingerprint Control Center will close and then re-open. It should now be possible to change the Protector Suite Settings.

- sm/wa

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Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.