ISDN modem cannot attach to RealAudio sites

Document ID: 97080002

Posted Date: 1998-05-01

Last Updated: 1998-05-01

Distribution: View Public Website

Applicable Models

Satellite 305CDS

Portege 300CT

Portege 660CDT

Tecra 520CDT

Tecra 530CDT

Tecra 740CDT

Satellite Pro 440CDT

Satellite Pro 440CDX

Issue

Using a stock 740 undocked or in a DSV+ and external ISDN Modem using COM1, an error message is received from the RealAudio server stating insufficient bandwith or the processor is not fast enough to decode the signal when attempting to play a stereo ISDN RA file.

Procedure

According to RealAudio, the RealPlayer may not install properly with a virus program active.

First, manually uninstall RealAudio as follows:

In C:\RAPLAYER (or the directory specified during the installation):

RAPLAYER.EXE

README.HTM

NOTES.HTM

START.RAM

RA.GIF

BOOKMARK.SAV

THANKYOU.RA

In C:\WINDOWS directory:

RAUNINST.EXE

In WINDOWS\SYSTEM directory:

RA3214_4.DLL

RA3228_8.DLL

RA32DNET.DLL

DECDNET.DLL

PNEN3230.DLL

PNUI3230.DLL

RAOCX32.DLL (if you installed the RealAudio ActiveX Controls for Internet Explorer)

In WINDOWS\HELP directory:

RAPLAYER.HLP

If you installed the RealAudio Plug-In, then in the plug-in directory of your browser:

NPRA32.DLL

2. Then, with the virus program disabled, re-install RealAudio.

Export Control and EULA

Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.