Error Copying Files When Installing IIS Under Windows XP Professional

Document ID: 98081459

Posted Date: 2004-12-03

Last Updated: 2004-12-03

Distribution: View Public Website

Applicable Models

Satellite All

Qosmio All

Portege All

Tecra All

Satellite Pro All

Issue

When installing IIS , through the Control Panel Add/Remove Windows Components applet, the following error occurs:

"Setup cannot copy the file staxmem.dll.insert Windows XP Professional Service Pack 2 CD".

Resolution

Follow these steps to resolve this issue.

1. Click on the Windows Start Menu.
2. Click Run.
3. Type esentutl /p %windir%\security\database\secedit.sdb in the Open box, and click OK.
4. Install IIS through the Control Panel Add/Remove Windows Components applet.

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