During an update or reinstallation of Microsoft Office OneNote on the Portege M200, the following error message may appear:

"Microsoft Office OneNote Setup cannot continue because the installation source has been corrupted."

Try re-installing Microsoft Office OneNote from the Toshiba Recovery DVD. OneNote is present on a later release of this DVD, but not on the first release (TK137/CL1698-1).

If Microsoft Office OneNote is not present on the Toshiba Recovery DVD, then follow these steps to resolve the problem:

1. Locate the Microsoft Office OneNote Product Key, on the Certificate of Authenticity which is provided with your computer.

2. Un-install Microsoft OneNote, through the Add/Remove Programs applet in the Windows Control Panel (Start > Settings > Control Panel > Add/Remove Programs).

3. Download the Microsoft Office OneNote 2003 Trial from the Microsoft website:

https://microsoft.order-4.com/onenotedl/welcome.asp?id=front

4. Install the OneNote 2003 Trial, using the Product Key from the Certificate of Authenticity located in step 1, rather than the Product Key provided on the Microsoft website. The Toshiba-supplied Product Key will unlock the full version of OneNote that the Trial version is a part of.

Additional information can be found in Microsoft Knowledge Base article 875556.

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