
Critical update for Windows XP Media Center Edition 2004 fails to install
- Document ID: 98081149
- Posted Date: 2004-09-27
- Last Updated: 2004-06-28
- Distribution: View Public Website
- Applicable Models
Satellite 5205-S705 Satellite P15-S470 Satellite P15-S479 Satellite P25-S607 Satellite P25-S609 Satellite P25-S670 Satellite P25-S676
- Issue
When Microsoft Windows Update scans for new updates, it finds a critical update titled, "Critical Update for Windows Media Center Edition 2004 (KB838358)". Clicking on the Install Now button will start the installation process, but it will fail with the following message:"The following items failed to install. To try and install them again, click Review and install updates, and then click Install Now again."
- Resolution
Click this link to download and install a different update: Critical Update for Microsoft Windows XP Media Center Edition 2004 (KB830786) from Microsoft's website.At the bottom of Microsoft's webpage, in the table below, click the filename that matches the language version of Windows Media Center Edition 2004 that you have installed on your computer.
filename
language
file size
German
4340
English
4339
French
4342
Japanese
4340
Korean
4340
For the English language version of Windows Media Center Edition, click on the filename: KB830786_WXP_MCE2_ENU.EXE
Once the "Critical Update for Microsoft Windows XP Media Center Edition 2004 (KB830786)" is installed, the other critical update -- "Critical Update for Windows Media Center Edition 2004 (KB838358)" -- will install successfully.
- mm/wa
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