Toshiba Power Management with pcAnywhere 11.0.1: computer won't shut down



Document ID: 98081079

 

Posted Date: 2004-06-28

 

Last Updated: 2004-07-08

 

Distribution: View Public Website

 

Applicable Models
Satellite All
Portege All
Tecra All
Satellite Pro All

 

Issue


After an update of pcAnywhere -- from 11.0 to 11.0.1 (using LiveUpdate), Toshiba notebooks running Toshiba Power Management will not shut down properly. Instead, the computer restarts itself.

This issue only occurs with the Toshiba Power Management for Windows and Toshiba Power Saver for Windows.

Resolution


A solution for this problem may be found on Symantec's support site. Browse to http://www.symantec.com, and select Support. Search for document no. 2003112516321112.

Or use this link to jump straight to document 2003112516321112

 

Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.