Thunderbolt 3 Docker Firmware update (NVM-C40 & 0x72) - (Random External Video Connection Issues)



File: EN-2019-000421-...




Version: C40-0x7_0x72-R82719c
 
Posted Date: 2019-06-05

 

Release Date: 2019-06-05

 

Other Versions

 

Package
PKZip file can be extracted with WinZip, PKZip, or equivalent UnZip utility. Save file to a directory on your HDD and UnZip.
Description
Configure the BIOS with the following the Thunderbolt settings (Internal Thunderbolt controller = enabled; Devices under Thunderbolt = enabled; Security Level = No Security). Verify that only one external HDMI monitor is connected to Port 1 on the Thunderbolt 3 Docker. Connect the Thunderbolt 3 Docker to a Windows 10.4+ PC, if prompted to allow the Thunderbolt software to always be active, select YES. Download, unzip and run the Thunderbolt Firmware update utility. Limitations: Firmware installer will not work with HDMI converter cables. (IE. HDMI to DVI, HDMI to DisplayPort, ETC.). Firmware installer will not work on the MacIOS. Log Files: The firmware installer will write a log file at the following location: “C:\Windows\Temp\”
Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.