Batteries Not Charging in PC or Charging Station due to Over-Discharge condition



Document ID: 4016103

 

Posted Date: 2018-05-01

 

Last Updated: 2018-08-06

 

Distribution: View Public Website

 

Issue

In some situations, the PC and or Charging Stations will not be able to charge batteries that have entered into an over-discharged condition. This condition will be noted by a Blinking Orange Charge Light on the unit or on the external Charging Station. 

Resolution

This condition is resolved in the most recent BIOS release. Please note that batteries that are completely drained will need to be switched out with a fully charged battery before proceding with the firmware update.

Download and install: BIOS version 2.80 or higher.

 

Procedure
  1. Download the BIOS and save to a convenient location.
  2. Save all work in progress, then close all applications and programs.
  3. Double-click the downloaded file to start the install.
  4. Answer the prompts to complete the install.
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