Depot repair service is included as part of the Toshiba standard limited warranty for laptops.

When sending in your in-warranty computer for repairs, here is a break-down of the process so you know what to expect during the repair.

1. Customer calls tech support call center with an issue.
2. Call center determines there is a hardware issue with the product requiring the product to be sent to the Depot for repair. Tech support sends the customer a Depot Repair Order via email. Customer must complete the Depot Repair Order.
3. Customer must pack and ship the product to the Depot.
4. Once the product is received by the Depot, the In-Warranty repair begins. The customer will receive an email notifying them that the product has been received and the repair status.
5. The product is repaired and returned to the customer (signature required) via FedEx 2 day air.

If you would like to arrange to have your Toshiba product serviced at the Toshiba Repair Depot, please contact Toshiba Support at 1-800-457-7777.

Check Repair Status

To view the status of your repair, please select the link below:

NOTE: Repair Order Number and your product's Serial Number are required.

• Depot Repair (in-warranty)