No Picture or Sound on your Toshiba Television



Document ID: 4010078

 

Posted Date: 2016-08-15

 

Last Updated: 2016-08-15

 

Distribution: View Public Website

 

Information

 

If you have a symptom of no picture or sound, perform the following checks:

  • Ensure that the content source (cable TV, Blu-ray drive) is turned on and outputting a signal.
  • Ensure that the TV inputs are properly connected and the correct input is selected (in this case you may have sound but no picture or picture but no sound).
  • If a content source device is connected directly to your audio system (rather than the TV), ensure that your sound system is on with the correct input is selected.
  • Ensure that the TV audio is NOT muted.
  • When connecting your laptop to your TV using the PC (VGA) connection, a seperate sound connection is required between the laptop and the television to listen to the laptops sound on the TV. This could be as simple as connecting a 3.5mm audio jack between the laptop speaker port and the rear of the TV.

Refer to your TV Owner's Manual for detailed instructions on connecting sound.

 

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