Using an email account with the Windows 8 Mail App requires a Microsoft account.

This article will assist with the following:

• Adding an email account
• Removing an email account
• Unable to see messages I expect to see
• Changing signature
• Adding attachments
• Changing text color and fonts

ADDING AN EMAIL ACCOUNT

1. On the Start screen, tap (touch screen) or click (mouse) Mail.
2. Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.)
3. Tap or click "Accounts".
4. Tap or click "Add an account", the type of account you want to add, and then follow the on-screen instructions.

Most accounts can be added with only your user name and password. In some cases, you’ll be asked for more details, which you can usually find on your email account’s website.

Some accounts can’t be added because they use POP (Post Office Protocol).

REMOVING AN EMAIL ACCOUNT

1. On the Start screen, tap (touch screen) or click (mouse)
2. Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.)
3. Tap or click Accounts.
4. Tap or click the account you want to remove.
5. At the bottom, tap or click Remove account or Remove all accounts.

This removes the account from Mail, but doesn’t delete the original account or messages. You’ll still be able to get to them through a browser or other mail app. If you remove the account you used to set up Mail, that removes all of your accounts from Mail, Calendar, People, and Messaging.

Removing your Microsoft account (the account you use to sign in to Windows) is a different process. That account is required to use Mail, and removing it will remove all of your accounts from Mail, Calendar, Messaging, and People. You might want to stop downloading messages for that one account instead of removing it.

UNABLE TO SEE MESSAGES I EXPECT TO SEE

Sync Manually

The first thing to try is to sync manually. Here’s how:

1. On the Start screen, tap (touch screen) or click (mouse) .
2. Swipe up from the bottom edge. (If you're using a mouse, right-click within the app.)
3. Tap or click .

Here are a few more things you can do to start seeing messages that you think you should see but aren’t showing up.

Change Sync Settings

1. On the Start screen, tap (touch screen) or click (mouse) .
2. Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.)
3. Tap or click "Accounts".
4. Tap or click the account you want.
5. Adjust any of these settings:

• How often Mail downloads your email (from as they arrive to hourly, or manually).
• How far back to go to get messages (from as short as the last three days to any time).
• What content you want downloaded (email, calendars, contacts).

Add mail to the lock screen

For best performance, add Mail to the lock screen so that it syncs even when you’re not using your PC. (This is required if you want to download items as they arrive.)

1. Swipe in from the right edge of the screen (touch screen) or press "Windows + C" (mouse) to open the charms bar.
2. Tap or click "Settings".
3. Tap or click "Change PC settings".
4. In "Personalize", under "Lock screen apps", and check if the Mail app is listed.
5. If it’s not listed, tap or click the plus sign , and then tap or click the Mail icon .

Sync a Folder

To save time and space, Mail doesn’t automatically sync every folder. You must tap or click a folder to sync it. Once you’ve selected it, that folder syncs on the same schedule as your inbox for that account.

CHANGING SIGNATURE

1. On Start, tap or click Mail.
2. Swipe in from the right edge of the screen, and then tap Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.)
3. Tap or click Accounts.
4. Tap or click the account you want to change the signature for.
5. Decide how you want to change your signature:

• Set Use a signature to either On or Off.
• If you’re using a signature, change the text.

At this time, there aren’t any options to add images or change font settings (like color or type) in your signature.

ADDING ATTACHMENTS

1. On Start, tap or click Mail, and then tap or click New.
2. Swipe up from the bottom edge. (If you're using a mouse, right-click within the app.)
3. Tap or click Attachments.
4. Select the files you want to add to the message, and then tap or click Attach.
5. When you're done with the message, tap or click Send.

CHANGING TEXT COLORS AND FONTS

There are several options for editing your message, including changing the font type and text color, and picking from a wide range of emoticons (also known as emoji). The buttons for these stay out of sight until you need them, so you have more room to see your message. Here's how to get to those commands when you're writing a message:

• With touch, swipe up from the bottom of the screen. If the touch keyboard is visible, the commands appear at the top of the keyboard. The commands also appear when you tap next to a word or other text, and then drag the handles to highlight it.
• With a mouse, right-click. The commands also appear when you highlight text.
• With a keyboard, press Windows logo key  Windows logo key+