If specific touchpad features do not work properly (scrolling, pinch to zoom, etc...) click here to learn how to change the touchpad settings for specific features and gestures.

If the touchpad does not work at all make sure the device is enabled. The way to enable or disable the touchpad will depend on your model. See the following article for more information:  Enable or Disable the Touchpad

If enabling the touchpad does not help, try uninstalling the touchpad driver and rebooting your laptop to reinstall the driver:

1. Start Device Manager
   
   Windows 10 and Windows 8: Hold the Windows key and press the 'x' key to open a menu in the lower-left. Select "Device Manager."Windows 7 and Windows Vista: open the Start Menu and type "Device Manager" in the search field. Select "Device Manager" from the results.
2. In Device Manager select Mice and other pointing devices, thenright-click on touchpad entries and select Uninstall.
3. After the driver uninstalls, reboot your computer. The driver will install automatically.

If that doesn't help, try manually downloading the newest touchpad driver from the Toshiba Support site. Use the "Touchpad" filter as well as the filter for your version of Windows. Most newer Toshiba laptops use the 64-bit version of Windows.  Finding Support Documents

Once that's done, check Windows Update for updates as well.

If reinstalling the driver does not resolve the issue, try performing a system restore to a date before the issue occurred.

Check the following articles for information on performing a system restore:

System Restore in Windows 10

System Restore in WIndows 8

System Restore in WIndows 7

You may also want to try a power cycle. Shut down your laptop, remove all accessories, and unplug all cables. This includes USB sticks, SD cards, and the power cable. If your laptop has a user-removable battery, remove the battery. Hold the power button for 30 seconds, then reconnect the power and battery (if you removed it), turn on the laptop, and try again.

If the touchpad still does not work properly, the laptop could require servicing. For more information contact customer support.