TV displays TOSHIBA advertisements (RETAIL LOCK)



Document ID: 4009274

 

Posted Date: 2016-07-12

 

Last Updated: 2016-07-12

 

Distribution: View Public Website

 

Information
 
 

If your TV displays TOSHIBA specific advertisements or "Retail Lock" at anytime when operating, perform the following procedure:

  1. Using the remote control, press 1, 2, 3, 4 in this order. This will release the "Retail Lock" mode.
  2. Perform a factory reset of the TV.   Factory Reset Instructions
  3. Power on the TV. You will be prompted to perform the first time setup.
  4. Be sure to set the Location option to Home.
  5. Continue with the first time setup.

The "Retail Lock" should be disabled and you can now use all the functions of the TV.

 

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