How can I fix my touchpad when it won't scroll?

This article is based on the assumption that your touchpad does allow you to move your cursor. If you can not move your cursor, please see this article:

The touchpad does not work properly

Your touchpad should scroll one of two different ways.

The newer way to scroll is to place two fingers on the touchpad and drag them up or down. Dragging your fingers up on the touchpad will allow you to scroll down a page. Think of it as if you were holding a piece of paper and sliding it up.

The older way to scroll is to place one finger on the right-side of the touchpad and drag up or down.

If you want to change your touchpad settings, you will need to open your Mouse settings.

In Windows 8, hold the Windows key and press the 'w' key, then type "Mouse" to begin searching for the Mouse properties. When you see the Mouse option, select it.

In prior versions of Windows, click the start button, click control panel, type "mouse" in the search box, and then click on "Mouse".

The Mouse Properties will open. Some laptops will have Mouse Properties that look different. Most settings are changed by finding the Advanced settings.

For example, you might click the Advanced tab and then the Advanced Feature Settings button. Remember, your advanced settings could be slightly different, but the basic idea is the same.

You might see settings to enable or disable Pinch Zoom and Pan Scroll, which is the two-finger scrolling I mentioned earlier.

You might also see the one-finger scrolling as the setting, Use scroll function.

For more information please see our video on changing touchpad settings or one of the following articles:

Toshiba How-To: Changing your touchpad settings

How do I change my touchpad settings and features on Window 8?

How do I change my touchpad settings and features on Window 7 and earlier?