Why are webpages blank or displaying incorrectly?



Document ID: 4009253

 

Posted Date: 2016-07-11

 

Last Updated: 2016-07-11

 

Distribution: View Public Website

 

Information

 

Some websites might appear blank or might not display correctly in Internet Explorer. For example, portions of a webpage might be missing, or colors and text might be incorrect. Some pages might not display at all. If a portion of a page is blank or doesn't display correctly, try one or more of these options:

- Turn on Compatibility View. Refer to the Microsoft article: Use Compatibility View.

- Turn off Tracking Protection for a single website. Refer to the Microsoft article: Use Tracking Protection.

- Turn off hardware acceleration:

  1. Open Internet Explorer.
  2. Tap or click the "Tools" button (gear) in the upper Right corner of the browser.
  3. Tap or click Internet Options.
  4. Tap or click the Advanced tab.
  5. Select "Use software rendering instead of GPU rendering".
  6. Tap or click OK.
  7. Close Internet Explorer.

You must close and reopen Internet Explorer for changes to take effect.

 

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