If the TOSHIBA Upgrade Assistant (TUA) is not used to identify conflicting programs and utilities prior to upgrading to Windows 8 it is possible to have the CD/DVD drive not appear after the upgrade is complete.

As a possible remedy, perform one or both of the below procedures.

1. Uninstall Programs

Uninstall the following programs and reboot your laptop following the instructions below:

• TOSHIBA Recovery Media Creator
• TOSHIBA Disc Creator

1. At the START screen type "Uninstall".
2. Under "Settings" select "Uninstall a program".
3. Locate the programs shown above, right-click and select "Uninstall".
4. After uninstalling both programs, reboot your computer.
5. The CD/DVD drive should now be shown.
6. If the CD/DVD drive is not shown, uninstall the drivers as described in the next procedure.

2. Uninstall Drivers

Uninstall the CD/DVD driver and reboot your laptop following the instructions below:

1. At the START screen type "Device Manager"
2. Under "Settings" select Device Manager > DVD/CD-ROM drives > right click on the device displayed > select Uninstall.
3. After the driver uninstalls, reboot your computer.  The driver will install automatically when the computer restarts.
4. The CD/DVD drive should now be shown.