I need help connecting my TV to Wi-Fi

Document ID: 4009198


Posted Date: 2016-06-28


Last Updated: 2016-06-28


Distribution: View Public Website



During the initial setup of the Cloud TV (or after a reset of the TV) you are taken step-by-step to connect to a network wired or wirelessly for internet access and Cloud TV Services.

If you chose to “Skip” the network setup or are connected to a wired network and wish to now connect to a wireless network, you will need to go back into the settings to connect.



To connect to a wireless network, perform the following:

  1. Press the “Setup” button on the remote.
  2. Use the up/down arrows to select “Network”.
  3. Use the left/right arrow buttons to enter “Network Setup” and change the settings from “Wired” to “Wireless” if necessary.
  4. Select “Wireless Setup” and choose “Assisted Setup” from the available options and press the “OK” button on the remote.
  5. A list of available wireless networks will display, select the one you wish to connect to and press “OK”.
  6. Select “Security Key” from available options and press “OK”.
  7. Enter the network password for the wireless network you are connecting to.
  8. Once the correct password is entered, select “Done” and press “OK”.
  9. Select “Done” again when prompted on the next screen and press “OK”.
  10. The TV will connect to the network.
  11. Once connected, the screen will return to the “Network” menu.
  12. To perform a network connection test, go to the “Network Setup” menu and select “Network Connection Test” to verify the connection.

The Cloud TV should now be connected to your wireless network.

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