Product License Is Required When Installing Pogoplug Software For Canvio Connect & Canvio Slim II Drives



Document ID: 4008120

 

Posted Date: 2015-08-14

 

Distribution: View Public Website

 

Applicable Models
Portable USB Hard Drives Canvio Connect HDTC705XK3A1
Portable USB Hard Drives Canvio Connect HDTC705XL3A1
Portable USB Hard Drives Canvio Connect HDTC705XR3A1
Portable USB Hard Drives Canvio Connect HDTC705XS3A1
Portable USB Hard Drives Canvio Connect HDTC705XW3A1
Portable USB Hard Drives Canvio Connect HDTC707XK3A1
Portable USB Hard Drives Canvio Connect HDTC707XL3A1
Portable USB Hard Drives Canvio Connect HDTC707XR3A1
Portable USB Hard Drives Canvio Connect HDTC707XS3A1
Portable USB Hard Drives Canvio Connect HDTC707XW3A1
Portable USB Hard Drives Canvio Connect HDTC7104K16
Portable USB Hard Drives Canvio Connect HDTC7104W16
Portable USB Hard Drives Canvio Connect HDTC710ML16
Portable USB Hard Drives Canvio Connect HDTC710MR16
Portable USB Hard Drives Canvio Connect HDTC710VS3A1
Portable USB Hard Drives Canvio Connect HDTC710XK3A1
Portable USB Hard Drives Canvio Connect HDTC710XL3A1
Portable USB Hard Drives Canvio Connect HDTC710XR3A1
Portable USB Hard Drives Canvio Connect HDTC710XS3A1
Portable USB Hard Drives Canvio Connect HDTC710XW3A1
Portable USB Hard Drives Canvio Connect HDTC715XK3C1
Portable USB Hard Drives Canvio Connect HDTC715XL3C1
Portable USB Hard Drives Canvio Connect HDTC715XR3C1
Portable USB Hard Drives Canvio Connect HDTC715XS3C1
Portable USB Hard Drives Canvio Connect HDTC715XW3C1
Portable USB Hard Drives Canvio Connect HDTC720BS3C1
Portable USB Hard Drives Canvio Connect HDTC720CK3C1
Portable USB Hard Drives Canvio Connect HDTC720XK3C1
Portable USB Hard Drives Canvio Connect HDTC720XL3C1
Portable USB Hard Drives Canvio Connect HDTC720XR3C1
Portable USB Hard Drives Canvio Connect HDTC720XS3C1
Portable USB Hard Drives Canvio Connect HDTC720XW3C1
Portable USB Hard Drives Canvio Connect II HDTC805XC3A1
Portable USB Hard Drives Canvio Connect II HDTC805XK3A1
Portable USB Hard Drives Canvio Connect II HDTC805XL3A1
Portable USB Hard Drives Canvio Connect II HDTC805XR3A1
Portable USB Hard Drives Canvio Connect II HDTC805XW3A1
Portable USB Hard Drives Canvio Connect II HDTC810XC3A1
Portable USB Hard Drives Canvio Connect II HDTC810XK3A1
Portable USB Hard Drives Canvio Connect II HDTC810XL3A1
Portable USB Hard Drives Canvio Connect II HDTC810XR3A1
Portable USB Hard Drives Canvio Connect II HDTC810XW3A1
Portable USB Hard Drives Canvio Connect II HDTC820CKMSD
Portable USB Hard Drives Canvio Connect II HDTC820XC3C1
Portable USB Hard Drives Canvio Connect II HDTC820XK3C1
Portable USB Hard Drives Canvio Connect II HDTC820XL3C1
Portable USB Hard Drives Canvio Connect II HDTC820XR3C1
Portable USB Hard Drives Canvio Connect II HDTC820XW3C1
Portable USB Hard Drives Canvio Connect II HDTC830XC3C1
Portable USB Hard Drives Canvio Connect II HDTC830XK3C1
Portable USB Hard Drives Canvio Connect II HDTC830XL3C1
Portable USB Hard Drives Canvio Connect II HDTC830XR3C1
Portable USB Hard Drives Canvio Connect II HDTC830XW3C1
Portable USB Hard Drives Canvio Slim II HDTD210BS3E1
Portable USB Hard Drives Canvio Slim II HDTD210CK3E1
Portable USB Hard Drives Canvio Slim II HDTD210CS3E1
Portable USB Hard Drives Canvio Slim II HDTD210OS3E1

 

Issue

Customer may be prompted to enter a product license when installing the Pogoplug software for their Canvio Connect or Canvio Slim II drive. If this issue occurs, the screen shown below may be displayed.

 

Resolution

The Canvio Connect and Canvio Slim II drives are preloaded with a Free full version of Pogoplug.

IMPORTANT: In order to avoid the issue described above, please ensure the drive is connected to your PC during the installation process.

For more information on the installation process, download the Toshiba Pogoplug PC Guide the link below:

//content.us.dynabook.com/content/support/bulletins/su4008120/Toshiba_Pogoplug_PC_Guide.pdf

Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.