
When using Windows 10 after playing videos from Netflix the video buffers or the computer slows down (lags)
- Document ID: 4008022
- Posted Date: 2015-08-05
- Last Updated: 2015-08-05
- Distribution: View Public Website
- Issue
After installing Windows 10 and playing videos from Netflxi throught eh Netflix App or Internet Explorer the video buffers or the computer acts sluggish / hangs (locks) up.
- Resolution
Go to the power options settings dialog and change the power plan to High Performance. For help changing this option see the instructions below
Go to Windows Search and type in the words Power Options:
- Select the Power Options application
- Under the power plan Balance (Recommended) select Change plan settings
- Select Change advanced power settings
- Select High Performance from the drop down list of options
- Select OK
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