How to submit a warranty claim for a Toshiba branded accessory.

If you have a Toshiba branded accessory and it has failed during its warranty period, follow the procedure below to file a claim for a replacement.

IMPORTANT: In order to successfully file a claim, you must be an end-user and will need to provide the following information:

• Model Number
• Purchase Location
• Price Paid
• Purchase Date
• Problem Description
• Proof of Purchase
• Provide the defective accessory

Follow the link below to reach the Accessory Claim (ACCLAIM) page.

https://support.toshiba.com/support/acclaim/welcome

Follow the provided instructions to complete the claim.

IMPORTANT:

You are required to:

• Ship the defective accessory back to Toshiba by using the provided shipping label and following the provided instructions.
• Provide a Proof of Purchase
• Provide a valid credit card number to guarantee the return of the defective accessory. Your credit card will not be charged if you return the defective accessory within the allowable time frame.