FAQ: I deleted some files I had uploaded to the Canvio® Home. When I try to upload them again the Upload button is greyed out. Why? How can I re-upload these files ?



Document ID: 4006719

 

Posted Date: 2014-12-01

 

Distribution: View Public Website

 

Information

 

Canvio® Home keeps a list of files that have already been uploaded. Deleting the file that contains that list will allow them to be uploaded again. In Windows® 7 the file is located in a subdirectory of C:\users\user name\AppData\Roaming\ArcSoft\TotalMedia Backup\2.0. In Windows® XP it is in a subdirectory of C:\Documents and Settings\user name\Application Data\ArcSoft\TotalMedia Backup\2.0. The file name is of the form "{. . . }.db".

 


 

 

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