FAQ: Battery won't charge or battery charging indicator does not light up.



Document ID: 4003985

 

Posted Date: 2013-10-14

 

Distribution: View Public Website

 

Information

If your battery charging indicator on your laptop or tablet does not light once AC power is applied try the following steps to restore proper operation of the battery.

  1. Plug your AC adapter into you Laptop/Tablet ensuring that there is AC power going to the adapter.
  2. Leave the AC Adapter plugged in and connected for approx 4 to 8 hours.
  3. After several hours the indicator light should light up indicating that charging has started.
  4. Continue to let the battery charge to full power.

 

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