Smart Technologies “SmartBoard” software may shrink the size of the Windows Virtual Keyboard.



Document ID: 4002322

 

Posted Date: 2013-07-17

 

Distribution: Computing Product ASP, LatAm ASP, TAIS Call Center, TAIS Internal, View Public Website

 

Issue

The Windows Virtual Keyboard may shrink in size, after installing the Smart Technologies “SmartBoard” software.

Resolution

The workaround for this issue is to disable the “Smart Virtual Tablet PC” device within the Windows Device Manager.

Procedure
  1. Open the Windows Device Manager
  2. Within the Windows Device Manager Expand the Human Interface Devices
  3. Locate the Smart Virtual Tablet PC setting
  4. Disable this device.
  5. Reboot the system.
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