When Attempting to Play a DVD Title an Error Message May Appear
- Document ID: 98080183
- Posted Date: 2003-02-28
- Last Updated: 2003-02-28
- Distribution: View Public Website
- Applicable Models
Satellite 1110-S153 Satellite 1115-S103 Satellite 1115-S104 Satellite 1115-S107 Satellite 1115-S123 Satellite 1400-S151 Satellite 1400-S152 Satellite 1405-S151 Satellite 1405-S152 Satellite 1405-S171 Satellite 1405-S172 Satellite 1410-S105 Satellite 1410-S106 Satellite 1410-S173 Satellite 1410-S174 Satellite 1415-S105 Satellite 1415-S106 Satellite 1415-S115 Satellite 1415-S173 Satellite 1415-S174 Satellite 1905-S277 Satellite 1905-S301 Satellite 1905-S302 Satellite 1905-S303 Satellite 1905-S304 Satellite 2400-S201 Satellite 2400-S202 Satellite 2400-S251 Satellite 2400-S252 Satellite 2405-S201 Satellite 2405-S202 Satellite 2405-S221 Satellite 2410-S185 Satellite 2410-S203 Satellite 2410-S204 Satellite 2410-S205 Satellite 2410-S206 Satellite 2415-S205 Satellite 2415-S206 Satellite 5105 Satellite 5105-S501 Satellite 5105-S502 Satellite 5105-S607 Satellite 5105-S608 Satellite 5105-S701 Satellite 5105-S702 Satellite 5105-S901 Satellite 5205-S503 Satellite 5205-S504 Satellite 5205-S505 Satellite 5205-S506 Satellite 5205-S5151 Satellite 5205-S703 Satellite 5205-S704 Tecra 9100 Tecra TE2100 Satellite Pro 6100
- Issue
- When attempting to play a DVD title using WinDVD ver.3.1 application, an error message may appear.
- Resolution
Uninstall the current WinDVD application, and then install the newer version that is provided on the CD that shipped with your computer.
If you need to recover the system, the original error may occur, and you may need to uninstall WinDVD and install the newer version again.- Procedure
The following addendum will be in the box:
Updating theWinDVD™ Software on your Toshiba Computer
When first starting your machine and attempting to play a DVD title, an error message may appear. If this happens, uninstall the current WinDVD application, and then install the newer version that is provided on the CD that shipped with your computer.
Uninstalling WinDVD
1 Turn on your computer and wait until all applications are loaded.
2 Go to Start, then Control Panel.
3 Click the Add or Remove Programs icon.
4 Highlight the WinDVD program and click Change/Remove.
5 When the “Confirm File Deletion” window appears, click OK.
6 When the “Shared File Detected” window appears, check the “Don’t display this message again” box and click Yes. The WinDVD Uninstall window appears.
7 Click Finish to complete the uninstallation.
Updating the WinDVD™ Software on your Toshiba Computer
NOTE: Toshiba recommends that you update to the later version of the software that is provided on the CD shipped with your computer.
If you need to recover your system and install the older version of WinDVD, the original error may occur, and you may need to update the application using the installation steps described below.
Installing WinDVD
1 After the machine is powered up and all applications are loaded, insert the supplied WinDVD CD into the DVD-ROM.
2 The application automatically starts the installation.
3 The “InterVideo WinDVD Setup” window appears.
4 Click Next.
5 Click Yes to accept the License Agreement. The “Choose Destination Location” window appears.
6 Click Next, unless you want to change the location that the application is installed at. The “Select Program Folder” window appears.
7 Click Next, unless you want to change the program name.
8 When the “Setup Complete” window appears, click Finish to complete the installation.
A “Third Party Application” window displays, and installs the Microsoft Help files needed for the application.
9 Click Next to complete the installation.
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.