SMART TV WEB Browser FAQ



Document ID: 98084018

 

Posted Date: 2012-08-28

 

Last Updated: 2012-08-28

 

Distribution: View Public Website

 

Applicable Models
Television 42L6200U
Television 47L6200U
Television 47L7200U
Television 55L6200U
Television 55L7200U

 

Information

How to enable Flash content on my in TV browser?

  • Download the latest firmware version to the TV.
    • Press the TV MENU button.
    • Select GET HELP
    • Select Software Upgrade
    • Press the OK button
  • Launch a WEB Browser
    • Press the INTERNET button on the remote or select the
      Internet icon on the ePORTAL page.
  • Select the advance settings icon  at the top of the WEB browser.
  • Select “Enable / Disable Plug-In” Make sure this option is set to Enable.

On Some WEB Sites I get an Alert saying that “Flash content is unable to load.”

  • If the Flash content on the WEB Site exceeds the TV’s memory size you will see this message.
  • Press the “OK” on this Alert box to continue.
  • This issue is WEB Content based and is limited by the TV memory size.

When trying to play some on-line games the window appears blank with no content.

  • The content is using graphic functions which are not supported and as a result cannot be played

Some games will not play in the WEB browser.

  • Due to the intensive CPU operations not all games are supported by the browser due to CPU requirements of the Game.

Sometimes Audio drops out when viewing specific browser content.

  • When another audio is tried to playback before the first audio is stopped a no Audio condition may occur. This is due to the script of the WEB content.

When doing a time search during video playback in 720p/1080p Video stream the playback may stop.

  • This issue is content dependent and may occur from time to time depending on the content source.

When using 2D to 3D mode in the WEB browser I am missing part of the picture.

  • You must be in full screen video mode to view the complete picture when using the 2D to 3D mode.
Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.