WinDVD and Norton AntiVirus May Not Install Manually From the PIRADCD



Document ID: 98080139

 

Posted Date: 2003-01-07

 

Last Updated: 2003-01-07

 

Distribution: View Public Website

 

Applicable Models
Satellite 2430-S255
Satellite 2430-S256
Satellite 2435-S255
Satellite 2435-S256

 

Issue

After installing the Alps TouchPad Driver v5.3.203.4 Logo driver manually through the Toshiba Recovery and Applications CD program on the PIRADCD, the InterVideo WinDVD 4.0 Build 11.82 RC2 and Symantec Norton AntiVirus 2002 8.07 will not install manually.
Both of these applications will bring up the Alps set up program. If you un-install the Alps driver, these two applications still will not install.

Resolution

You need to remove the "setup.exe" file from C:\Documen~1\[The Users Login Name Here]\Locals~1\Temp directory.

  1. Go to Start/All Programs/Accessories/Command Prompt.
  2. Type "cd locals~1\temp" [Enter].
  3. Type "del setup.exe" [Enter].
  4. Type "exit" and hit [Enter] to exit the Command Prompt.

The InterVideo WinDVD 4.0 Build 11.82 RC2 and Symantec Norton AntiVirus 2002 8.07 applications will now install manually from the PIRADCD.

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