Toshiba Software Upgrades Can Trigger a Trojan Horse Virus Alert
- Document ID: 98080118
- Posted Date: 2002-12-05
- Last Updated: 2002-12-05
- Distribution: View Public Website
- Applicable Models
Satellite 5005-S504 Satellite 5005-S507 Satellite 5005-S508
- Issue
- Certain firewall or anti-virus software may falsely report to users that a Toshiba Internet server, such as toshibapc.com, is attacking or participating in an attack on their machine. The alert gives a warning that a trojan horse, called Sokets de Troie, is present on the PC. This is caused by the pre-installed software application called Software Upgrades.
- Resolution
Download the Symantec Live Update patch through LiveUpdate. If you have Norton Internet Security and you have not changed the default settings, then it was downloaded automatically. If you have Norton Personal Firewall, you would press the "LiveUpdate" button and receive this as a "Norton Personal Firewall Security Update".
Or, you can uninstall Toshiba's Software Upgrades application via the Control Panel to eliminate the alert.- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.