TV Picture is split into 2 when watching 3D on my 3D TV.

Document ID: 98083669

Posted Date: 2011-06-09

Last Updated: 2011-06-09

Distribution: View Public Website

Applicable Models

Television 32TL515U

Television 42TL515U

Television 46UL610U

Television 46WX800U

Television 47TL515U

Television 55TL515U

Television 55UL610U

Television 55WX800U

Television 65UL610U

Issue: When I try to watch movies in 3D the screen is split in two.
Resolution: If your TV is set to display video in 3D only and you are watching content that is 2D source material from Cable, Satellite, Blu-ray or a DVD Player you will see a split screen picture. Go into your TV's display menu and select "Auto" (or something similar) — that tells the TV to display any incoming signals as the format the material is in. The source material must be in 3D format to work properly using the Television 3D capability.
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