When trying to play 3d movie on my 3D TV I get a blank screen.



Document ID: 98083660

 

Posted Date: 2011-06-09

 

Last Updated: 2011-06-09

 

Distribution: View Public Website

 

Applicable Models
Television 32TL515U
Television 42TL515U
Television 46UL610U
Television 46WX800U
Television 47TL515U
Television 55TL515U
Television 55UL610U
Television 55WX800U
Television 65UL610U

 

Issue

When trying to play 3d movie and I get a blank screen. 

Resolution

The problem is likely that one of the components in your system doesn't support 3D video. For example, if you try to play a 3D Blu-ray movie on a TV that can't display 3D, the TV won't know what to do with the signal and the screen will be blank.

The same thing can happen if you're routing your 3D Blu-ray player's video signal through a non-3D home theater receiver. The receiver won't be able to pass 3D video on to your TV, resulting in an empty screen.

Many 3D Blu-ray players require you to choose between 3D and 2D viewing when you load a Blu-ray disc. If you choose 3D, the player switches to 3D mode, and you have a short amount of time to confirm your selection. If you don't confirm, the player assumes you might not be able to see the image, and reverts back to 2D.  

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