A pop up menu keeps appearing on the bottom of the screen on some models of LCD and LED TV's that shows icons of the TV's features.

Document ID: 98083447

Posted Date: 2011-01-31

Last Updated: 2011-01-31

Distribution: View Public Website

Applicable Models

Television 19SL400U

Television 22SL400U

Television 26SL400U

Television 32SL400U

Television 40SL500U

Television 40UL605U

Television 40UX600U

Television 46SL500U

Television 46SV670U

Television 46UL605U

Television 46UX600U

Television 46VX700U

Television 46WX800U

Television 55SL500U

Television 55UL605U

Television 55UX600U

Television 55VX700U

Television 55WX800U

Issue: On the bottom of the screen a set of pop up menus or icons appears randomly. None of these icons can be seleceted or made to disappear.
Resolution: Some models of LED and LCD TV's have a STORE DEMO mode that puts demo icons and menus on the screen. To remove this feature the TV has to be set in HOME mode instead of STORE mode. To do this go into the SETUP menu then scroll down to LOCATION. Using the left or right arrow keys change STORE to HOME and the pop ups should no longer appear on the screen.
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