No picture is diplayed on a LCD/LED TV when hooked up to a laptop or desktop computer.
- Document ID: 98083427
- Posted Date: 2011-01-07
- Last Updated: 2011-01-07
- Distribution: View Public Website
- Applicable Models
Television 19AV500U Television 19AV501U Television 19AV51U Television 19AV600U Television 19AV600UZ Television 19C100U Television 19SL400U Television 22AV500U Television 22AV600U Television 22AV600UZ Television 22C100U Television 22SL400U Television 23HL85 Television 26AV500U Television 26AV502R Television 26AV502RY Television 26AV502U Television 26AV50U Television 26AV52R Television 26AV52U Television 26C100U Television 26C100U1 Television 26HL66 Television 26HL67 Television 26SL400U Television 27HL85 Television 27HL95 Television 32AV500U Television 32AV502R Television 32AV502RZ Television 32AV502U Television 32AV50U Television 32AV52R Television 32AV52RZ Television 32C100U Television 32C100U1 Television 32C100U2 Television 32CV510U Television 32DT1U Television 32E200U Television 32HL85 Television 32HL95 Television 32RV525R Television 32RV525RZ Television 32RV530U Television 32SL400U Television 37AV500U Television 37AV502R Television 37AV502U Television 37AV50U Television 37AV52R Television 37AV52U Television 37CV510U Television 37E200U Television 37RV525R Television 37RV525RZ Television 37RV530U Television 40E200U Television 40E200U1 Television 40E200U2 Television 40FT1U Television 40G300U Television 40G300U1 Television 40RF350U Television 40RV525R Television 40RV525RZ Television 40RV525U Television 40RV52R Television 40RV52U Television 40SL500U Television 40UL605U Television 40UX600U Television 40XF550U Television 40XV640U Television 40XV645U Television 40XV648U Television 42AV500U Television 42HL117 Television 42HL167 Television 42HL67 Television 42HL67US Television 42LX177 Television 42RV530U Television 42RV535U Television 42XV540U Television 42XV545U Television 42ZV650U Television 46G300U Television 46G300U1 Television 46LX177 Television 46RF350U Television 46RV525R Television 46RV525RZ Television 46RV525U Television 46RV530U Television 46RV535U Television 46RV53CU Television 46SL500U Television 46SV670U Television 46UL605U Television 46UX600U Television 46VX700U Television 46WX800U Television 46XF550U Television 46XV540U Television 46XV545U Television 46XV640U Television 46XV645U Television 46XV648U Television 47LX196 Television 47ZV650U Television 52LX177 Television 52RV530U Television 52RV535U Television 52RV53CU Television 52RV53U Television 52XF550U Television 52XV540U Television 52XV545U Television 52XV645U Television 52XV648U Television 55G300U Television 55HT1U Television 55SL500U Television 55SV670U Television 55UL605U Television 55UX600U Television 55VX700U Television 55WX800U Television 55ZV650U Television 57LX177
- Issue
TV does not display a picture when hooked up to a computer using HDMI and or VGA connector.
- Procedure
Computers can output a wide variety of signals, some of which are not compatible with LCD/LED TV's. If the TV shows a message on the screen similar to: "Unsupported Signal or Video type" the output from the computer is being recieved by the TV but the signal is of a resolution or frequency that is not able to be prcessed by the TV. Not all models support all resolutions.
Some guidelines for best results:
- Always adjust the computer dispaly settings using your existing monitor before hooking up the TV.
- Always use a frequency setting ( scan rate) of 60hz, the TV may not recognize any other setting.
- Start with a lower resolution setting like SVGA ( 800x600) or XGA (1024x768) when using the analog VGA connector.
- When using an HDMI cable to connect the TV to a computer start with a resolution of XGA(1024x768), WXGA(1280x768)(1360x768) or 720p (1280x720).
- Smaller screens that have native 720p or 768p panels generally will work best if used with WXGA(1280x768)(1360x768) or 720p (1280x720) settings with the TV's picture size set to either NATIVE, NATURAL or FULL depending on model.
- Larger displays (1080 panels) will generally work best if used with WXGA(1280x768)(1360x768) or 720p (1280x720), SXGA(1280x1024) or 1080p (1920x1080p) with the TV's picture size set to either NATIVE, NATURAL, or FULL depending on model.
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.