Issue:
A message appears stating, “3D Experience Requires 3D Enabled TV and Player"
after selecting the “View in 3D” option from within the movie.
Resolution:
In order to play Blu-ray 3D movies, a display driver upgrade and a WinDVD BD for TOSHIBA player enhancement are required.
Connect to the Internet and allow Toshiba Service Station to download and install the updated display driver, and the updated WinDVD BD player
Please see related support bulletin at: http://kb.toshiba.com/98082978

Issue:
The customer starts a 3D movie and selects the option to view the movie in 3D however it does not seem to play in 3D.
Resolution:
Press the “Backlit 3D Vision ON/OFF button on the IR Emitter (see section 03 “Installation and setup” of the 3D Vision Quick Start Guide.)

Issue:
The path to the “Enable 3D Vision” option is incorrect in the 3D Vision Quick Start Guide (As listed: Start Menu>NVIDIA Corporation>3D Vision>Enable 3D Vision)
Resolution:
The correct path is Start Menu>All Programs>NVIDIA Corporation>3D Vision>Enable 3D Vision

FAQ's:

Question:
How many Wireless Glasses will the IR Emitter support?
Answer:
There is no limitation on the number Wireless Glasses the IR Emitter will support

Question:
What if my Wireless Glasses fail during the warranty period?
Answer:
Please contact NVidia at 1-800-797-6530 for warranty replacement of the Wireless Glasses

Question:
What if I lose or damage the Wireless Glasses?
Answer:
Replacement Glasses can be purchased at www.toshibadirect.com

Question:
What if I lose or damage the USB IR Emitter?
Answer:
A replacement kit (as shown below) can be purchased at http://tinyurl.com/nvtosh3d