
Presentation Button may not switch back to single monitor mode
- Document ID: 98082786
- Posted Date: 2009-08-12
- Last Updated: 2009-08-12
- Distribution: View Public Website
- Applicable Models
Tecra A10-S3501 Tecra A10-S3511 Tecra A10-SP5801 Tecra A10-SP5801A Tecra A10-SP5801C Tecra A10-SP5802 Tecra A10-SP5802A Tecra A10-SP5802C Tecra A10-SP5903A Tecra A10-SP5903C Tecra A10-SP5903R Tecra A10-SP5908 Tecra A10-SP5909 Tecra A10-ST9010 Tecra A9-S9012X Tecra A9-S9013 Tecra A9-S9013X Tecra A9-S9014 Tecra A9-S9015X Tecra A9-S9016X Tecra A9-S9017 Tecra A9-S9018V Tecra A9-S9018X Tecra A9-S9019V Tecra A9-S9019X Tecra A9-S9020V Tecra A9-S9020X Tecra A9-S9021V Tecra A9-SP6804 Tecra A9-ST9001 Tecra A9-ST9002 Tecra M10-S1001 Tecra M10-S3401 Tecra M10-S3411 Tecra M10-S3412 Tecra M10-SP2901A Tecra M10-SP2901C Tecra M10-SP2901R Tecra M10-SP2902 Tecra M10-ST9110
- Issue
Under Windows XP Service Pack 3 (SP3), when the laptop's Toshiba Presentation Button button is pressed, the display mode may not switch from presentation mode back to single monitor mode.
- Resolution
To fix this problem, replace the current version of the Toshiba Display Devices Change Utility with version 2.5.3.0 or newer, per the detailed steps below. It's necessary to remove the current version of the utility before installing the new version.
- Procedure
- Click the following link to download Toshiba Display Devices Change Utility version 2.5.3.0.
You can also browse for the newest available version of this utility at the Toshiba Support website: support.toshiba.com. - Save the file to the Windows Desktop, or to a conveniently-located folder.
- Click the Window Start button, then click Control Panel.
- Click Add or Remove Programs, then click Remove a Program.
- Click Toshiba Display Devices Change Utility in the Currently Installed Programs list, then click the button labeled either Change/Remove or Remove.
- Navigate to the file you downloaded in step one, and double-click the filename.
- Click OK, then Unzip, then OK again.
- Respond to prompts presented by the installation program.
- Restart Windows.
To verify that the update was successful, you can select Toshiba Display Devices Change Utility in the Currently Installed Programs list (as in step 5, above). Version 2.5.3.0 includes a "Click here for support information" link. The older version does not include this link.
- dc/wa
- Click the following link to download Toshiba Display Devices Change Utility version 2.5.3.0.
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.