
Flash player (YouTube) full-screen mode: screen turns black (or gray, or white)
- Document ID: 98082767
- Posted Date: 2009-07-16
- Last Updated: 2009-07-16
- Distribution: View Public Website
- Applicable Models
Satellite All Qosmio All Portege All Tecra All Satellite Pro All
- Issue
Flash videos — including YouTube videos — may not play correctly when you click the player's Full Sceen control. The video may turn black (or grey, or white).
- Resolution
Follow these steps to prevent this problem from happening in the future:
1. If a video is in Full Screen mode, press the Esc key to return to the normal-sized player window.
2. Play the video.
3. Right-click in the player window, and click Settings from the pop-up menu.
4. Uncheck 'Enable hardware acceleration' — as shown in the screen shot below.
5. Click the Close button.
Flash videos — including YouTube videos —should now play correctly in Full Screen mode.
- jh/wa
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.