Computer doesn't start with an HP Officejet 6310 printer / Toshiba Express Port Replicator



Document ID: 98082722

 

Posted Date: 2009-06-01

 

Last Updated: 2009-06-01

 

Distribution: View Public Website

 

Issue

The computer models listed above may not start up correctly when docked to an Express Port Replicator (PA3508U-1PRP), with an HP Officejet 6310 printer connected to the port replicator's USB port, and turned on.

The computer may not complete its power-on self test (POST), or it may lock up while displaying the Toshiba logo or a blinking cursor, or the computer may restart.

Resolution

To correct this problem, update the computer's BIOS, by clicking the appropriate link for your computer model from the list below:

Portege M700: Download and install BIOS version 1.80.

Portege M750: Download and install BIOS version 1.80.

These BIOS versions are the newest as of May 2009. Newer BIOS versions may be available from the Toshiba Support website, at support.toshiba.com.

For general assistance with downloads, see Support Bulletin 98081213 Obtaining downloads and support docs from the Toshiba Support website.

Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.