When you attempt to restore the computer's factory-installed software image -- by using  the Recovery media or the Recovery application on the hard disk drive -- the procedure may stop, and the following error message may appear:

If this happens, the computer should be serviced by a Toshiba Authorized Service Provider (ASP). To locate an ASP anywhere in the world, visit Toshiba's Global ASP Locator on the Toshiba Support website, at pcrepair.toshiba.com.

^{- mc/wa}