Wrong characters displayed, when NUM LOCK on



Document ID: 98082683

 

Posted Date: 2009-04-07

 

Last Updated: 2009-04-07

 

Distribution: View Public Website

 

Applicable Models
Satellite P300-ST3014
Satellite P300-ST3712
Satellite P300-ST6711
Satellite P300D-ST3711
Satellite P305-S8814
Satellite P305-S8820
Satellite P305-S8822
Satellite P305-S8823
Satellite P305-S8824
Satellite P305-S8825
Satellite P305-S8826
Satellite P305-S8830
Satellite P305-S8832
Satellite P305-S8837
Satellite P305-S8838
Satellite P305-S8842
Satellite P305-S8844
Satellite P305-S8854
Satellite P305-S8904
Satellite P305-S89041
Satellite P305-S8906
Satellite P305-S8910
Satellite P305-S8915
Satellite P305-S89151
Satellite P305-S8920
Satellite P305-S8996E
Satellite P305-S8997E
Satellite P305D-S8816
Satellite P305D-S8818
Satellite P305D-S8819
Satellite P305D-S8828
Satellite P305D-S8829
Satellite P305D-S8834
Satellite P305D-S8836
Satellite P305D-S88361
Satellite P305D-S8845
Satellite P305D-S8900
Satellite P305D-S8903
Satellite P305D-S8995E

 

Issue

satellite-p300-numeric_keypad.jpgThis Support Bulletin applies only to the models listed above, which have a built-in numeric keypad, as shown in the picture at right.

If the NUM LOCK indicator light is on, the computer may display numbers when some of the letter keys are pressed (including the U, I, O, J, K, and L keys). Pressing the NUM LOCK key (turning the NUM LOCK indicator light off) causes the correct letters to be displayed, instead of numbers. This may happen after the computer's main board has been replaced.

Resolution

The computer should be serviced by a Toshiba Authorized Service Provider (ASP).

To locate an ASP anywhere in the world, visit Toshiba's Global ASP Locator.

- mc/wa

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