Problem burning audio CDs with iTunes, using DVD Super Multi drive



Document ID: 98082431

 

Posted Date: 2008-04-17

 

Last Updated: 2008-04-17

 

Distribution: View Public Website

 

Issue


It may not be possible to 'burn' (create) audio CDs from the iTunes application, using the computer's DVD Super Multi drive (TSST TS-L632H). Instead, the following message may appear:

screencap1.jpg

It's possible to burn audio CD's from other applications, including Windows Media Player.

Resolution


Update the firmware  for the DVD Super Multi drive to version TO02, or higher.

Click the following link to download and install firmware version TO02.

You may also search for a newer version of this firmware on Toshiba's Service and Support site, at support.toshiba.com.

For general assistance with downloads, see Support Bulletin 98081213 Obtaining downloads and support docs from the Toshiba Support website.
 
 

- jb/wa


 

 

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