External Toshiba USB TV Tuner not recognized by the computer



Document ID: 98082041

 

Posted Date: 2006-09-05

 

Last Updated: 2006-11-09

 

Distribution: View Public Website

 

Applicable Models
Satellite A105-S4014
Satellite A105-S4034
Satellite A105-S4054
Satellite A105-S4064
Satellite A105-S4074
Satellite A105-S4084
Satellite A105-S4094
Satellite A105-S4104
Satellite A105-S4114
Satellite A105-S4134
Satellite A105-S4164
Satellite A105-S4184
Satellite P105-S6004
Satellite P105-S6014
Satellite P105-S6024
Satellite P105-S6064
Satellite P105-S6084

 

Issue


The external Toshiba USB TV Tuner that is included with some Satellite models may not be recognized by the computer.

Resolution


Install the device driver for the Toshiba USB TV Tuner using the Toshiba Recovery and Applications / Driver DVD.

Procedure


Follow these steps to install the device driver for the external Toshiba USB TV Tuner:

1. Insert the Toshiba Recovery and Applications / Driver DVD into the computer's DVD drive.

2. Select Install Applications and Drivers and click Next.

3. Select Toshiba USB TV Tuner M038 Driver 4.0.12.73 and click Install.

4. Click OK for the WinZip Self-Extractor to unzip the files.

5. Click OK to unzip the files in the TV Tuner.tmp. One file will be extracted.

6. Exit from the Toshiba Recovery and Applications / Driver DVD.

7. Connect the Toshiba USB TV Tuner to one of the USB ports on the computer. Windows will detect the Toshiba USB TV Tuner as new hardware and will install the driver.

- sm/wa

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