Installing/Upgrading to Windows 2000 on a Satellite 3000/3005 Toshiba Computer

Very Important! Before you start!
This document can be used to complete either a Windows 2000 upgrade or clean install depending on your current operating system.
Microsoft does not recommend upgrading from Windows ME to Windows 2000 so a clean installation of Windows 2000 will be required if you are currently using Windows ME. A table of suggested Microsoft Upgrade paths for Windows 2000 can be located at:
http://www.microsoft.com/windows2000/upgrade/default.asp
Application software:
Application software is specific to a computer model's software bundle. Toshiba is typically prohibited, through software licensing agreements, from providing exchanges and/or upgrades for most application software. Eg. DVD Player/Decoders. If a specific Application program does not appear to load or function with Windows 2000 and you do not find an upgrade on the Toshiba PC Support Website then contact the application manufacturer to purchase a version that works with Windows 2000.

1. Install the latest Toshiba BIOS version for your specific model.
   Check the Toshiba PC Support website for any BIOS updates that may be available for your computer model. Not all models will have BIOS updates. Note: BIOS updates are located on the Toshiba PC Support Website. See "Section B. Web Tip"
   http://www.pcsupport.toshiba.com -
   
2. Locate and Download all required update files before you start. If possible!!
   Note: Since this requires web access and quite a bit of space you may find it a better option to connect your modem and access the web immediately after the initial Windows 2000 setup. Once connected access the Toshiba PC Support Website at:
   http://www.pcsupport.toshiba.com.
   
   Web Tip: Once you have chosen your Product Family and model and have clicked the Download button, a complete list of downloadable files will be displayed for that model. Scroll through the “Filter by Operating System” option menu and choose Windows 2000 then click Refresh View. A list of all available W2000 files for your model will be displayed.

Installation/Upgrade & Reboot Notes - Important!

• Connect your printer if you have not already done so. Several times during the driver and Utility installations you may encounter an Installation ReadMe file. If so, print it and read it completely before attempting to run the related installation.
• DO NOT mix files from Toshiba USA and other Toshiba entities (E.g. Canada, Europe, etc.)
• DO NOT attempt this installation while the unit is docked into any docking device! See section "E".
• "Answer “Yes” to ALL reboot or restart prompts! Reboot the system whenever suggested! You may be required to reboot several times to complete the installation of Windows 2000, each of the drivers and the utilities.

3. Before you perform an upgrade or installation you should remove the following programs. After the upgrade, uninstall might not work.
   Drivers, utilities or module listed in this section can be removed by using the Add/Remove Program applet in the Control Panel or if the program is not listed go to Start/Programs, find the program if listed and use the programs uninstall feature if available.
   Important! You must restart the computer each time you are prompted during an uninstall routine, otherwise an uninstall may not be complete.

• Toshiba Easy Button Manager - Use Uninstall
• McAfee Active Shield
• Ring Central

4. Install Windows 2000
   Follow all onscreen instructions provided by Microsoft and reboot when prompted! Begin the installation of Windows 2000 choosing either the Upgrade or Clean Install.
   
   A table of suggested Microsoft Upgrade paths for Windows 2000 can be located at:
   http://www.microsoft.com/windows2000/upgrade/default.asp
   Note: Microsoft requires a Clean install of Windows 2000 when upgrading from Windows ME.

Upgrade:

1. Insert the Windows 2000 CD and the Windows 2000 Welcome screen will appear. Follow the onscreen instructions until the Windows 2000 installation is complete.
2. Connect to the Compatibility website when prompted.
3. Download the upgrade pack for setup and compatibility.
4. Save a copy of the upgrade report for testing purposes.
5. Skip to Section E.

Clean Install:

1. With the Windows 2000 CD in the CD-ROM drive, power the computer on while holding down the "C" key which boots the Toshiba Computer to the Windows 2000 CD.
   Important Note!
   "Step 2" below, requires pressing the F5 key, not the F6 key as shown on the Windows screen. DO NOT hesitate too long when you see the prompt for F6 or Windows will just run automatically. (The F6 message displays at the very beginning of the W2K install process and is displayed near the bottom left of the screen).
2. When you see the following message displayed at the bottom of the screen: "Press F6 for SCSI drivers, etc, "DO NOT press F6, Press the F5 key instead.
3. Use the arrow keys to scroll up to the choice: Advanced Configuration and Power Interface (ACPI) PC.
   Note: This forces an ACPI install and the W2000 Pre-Setup continues.
4. On the "Welcome to Setup" Screen press ENTER to continue.
5. Read through the "Windows 2000 Licensing Agreement" using the Page Down key to scroll through the document. When you have understood the W2K Agreement press the F8 key if you agree.
6. Windows 2000 setup will display your existing partitions and unpartitioned disk space. Use the arrow keys to select the partition you would like to install Windows 2000 on and then press the ENTER key to continue the install. You also have the options to Create a partition in the unpartitioned disk space (C) or Delete the selected partition (D).
7. Windows 2000 setup will display the drive letter and size of the partition that will be used to hold the Windows 2000 installation. You will also have the option to leave the current file system intact (no changes) - this is the default, or Convert the partition to NTFS. You will be able to convert the partition to NTFS after the Windows 2000 setup is complete. Press the ENTER to continue.
8. Windows 2000 setup will copy files to the Windows 2000 Installation folders. After this completes the configuration will be initialized, the system will reboot, the graphical portion of the Windows 2000 setup will begin, and Setup will detect and install devices.
9. Windows 2000 offers the opportunity to change regional and keyboard settings if required. If not simply click on Next.
10. Enter *Name and Company and press Next. *Name is a required field!
11. Enter the Product key.
12. Enter a Computer Name and Administrative Password and click next.
13. Verify the Time, Date and Time Zone settings and click Next. Setup Note: Windows 2000 installs any applications and components and then runs any final tasks which include installing the Start Menu and Register components it saves settings and then removes any temp files it has created.
14. Windows completes the Windows 2000 Setup. Remove any floppy disks and/or CDs, click Finish and Windows 2K will Restart.

5. Starting Windows for the first time.
   When Windows starts for the first time on it's own you will be prompted for the following:

1. Network Installation Information.
2. Your Windows Administrator Password.
   Note: Both are optional choices at this time.

6. Installing Drivers, Utilities, Service Packs and Modules.
   If you have not already downloaded the Windows 2000 drivers and utilities available for your specific model you should do so now. Toshiba Drivers and Utilities can be downloaded from the Toshiba PC Support Website at:
   http://www.pcsupport.toshiba.com
   

1. Device Drivers, Utilities and Modules
   Toshiba provides available Windows 2000 device drivers, utilities and modules for it’s computers except where prohibited by licensing restrictions. Typical installations will show that drivers are loaded first followed by the various utilities and modules.
   
   Restart Warning! The installations for devices and utilities may simply flash “Restart the Computer” across the screen. Some drivers will require 2 Restarts. It is recommended that you restart each time you install a driver in case you miss one of these prompts.

BE SURE TO REBOOT EVERYTIME IT IS SUGGESTED!

Remember! Install all drivers and all utilities in the EXACT order as suggested
and reboot with each installation as prompted. Do not take install shortcuts.

1. Nvidia GeForce2 Go Display Driver
2. Windows 98SE/Me/2000 Sound Driver for Crystal CS4299-A
3. Toshiba Software Modem Driver
4. Dritek Easy Button
5. Toshiba TBIOS Driver for Windows 9x/Me/2000/NT4
6. Intel Chipset Software Installation Utility for Windows 98SE/Me/2000
7. Intel SpeedStep Applet for Windows 98SE/Me/2000
8. Toshiba Network Device Switch for Windows 98/Me/2000
9. Toshiba Wireless LAN Driver for Windows 98/Me/2000
10. Toshiba WiFi Client Manager for Windows 98SE/Me/2000/NT4

2. Windows 2000 Service Packs
   Microsoft recommends Windows 2000 Service Packs to provide patches and updates for Windows 2000 applications, utilities and functions which may have been enhanced since your version of Windows 2000 initially shipped. Installation instructions are also available during the download process.
   Logon to the Windows Update Site at Microsoft and download the latest Service Pack Note: Service Pack 1 was available at the time this document was written.
   http://www.microsoft.com