On the Qosmio G35-AV650 model, it is not possible to create a Qosmio Player Recovery CD once the Qosmio Recovery DVD has been used to restore the software 'image' onto the computer's hard disk drive. If you try to create a Qosmio Player Recovery CD, the computer will eject the blank CD, and the following error message will be displayed:

"File has been deleted or co... "

The Qosmio Player Recovery CD cannot be created after using the Qosmio Recovery DVD because the utility program that creates the Qosmio Player Recovery CD is not reinstalled by the Qosmio Recovery DVD, even though all of the other software is successfully re-installed.

You can obtain a Qosmio Player Recovery CD from the Toshiba Global Support Center, at 800-457-7777. Toshiba does not charge for the software itself, though there is a shipping and handling charge.

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