When the QosmioPlayer File Copy Utility is used to move a media file created by the QosmioPlayer into the Windows file system area, there is a possibility of data loss or data corruption on the internal hard disk drives of the Qosmio G35, under the following rare set of conditions:

1. The computer is supporting two internal hard disk drives, or one internal drive -- which is preconfigured to support RAID (Redundant Array of Independent Disks).

2. An early version of the Toshiba RAID driver is installed.

3. A severe error condition occurs, resulting in a Windows "Blue Screen" error.

If all of these conditions coincide, the contents of memory may be written to the first and possibly also to the second hard disk drive. There is some possibility that the data from the resulting "memory dump" will overwrite (replace) document files and other data files on either or both hard disk drives. There is also a slight possibility that the Windows file system on either drive could become unreadable, which could make all documents and data files on that drive inaccessible.

External drives on USB, Firewire, and other interfaces are not affected by this issue.

Please click the following link to download and install version 1.3.8.0 of the Toshiba RAID driver, which eliminates the risk described above. Complete installation instructions are included in the download-package which contains the driver.

^-wa/wa