
Windows 2000 Test Report for TECRA 530CDT
- Document ID: 98050566
- Posted Date: 2000-02-22
- Last Updated: 2000-01-25
- Distribution: View Public Website
- Applicable Models
Tecra 530CDT
- Issue
- This is the Toshiba Windows 2000 Test Report for the TECRA 530CDT.
- Procedure
APPLICABLE PARTS NUMBERS: Tecra 530CDT: PA1247U-T2A INSTALLATION ISSUES: Issue: NONE FUNCTIONAL ISSUES: Issue: USB is not functional after installation of Windows 2000. REASON: The incorrect driver was installed for the USB Controller during setup. The driver which loaded is Named "Unsupported NEC PCI to USB Open Host Controller" the correct driver should be "NEC PCI to USB Open Host Controller". Resolution/Work Around: Replace the "Unsupported NEC PCI to USB Open Host Controller" with the "NEC PCI to USB Open Host Controller". 1. In the Device Manager(Administrative Tools\Computer Management\System Tools\Device Manager), expand the Universal Serial Bus Controllers. 2. Right click on the "Unsupported NEC PCI to USB Open Host Controller". 3. Open the properties sheet and click the driver tab. 4. Click "Update driver", then "next". 5. Select "Display a list of drivers for the device." then click "next". 6. Select the device driver named "NEC PCI to USB Open Host Controller". 7. Click "next", then "next" again. Then "finish". Corrective Action: Microsoft is aware of this issue and is working to have it corrected. PREINSTALLED SOFTWARE ISSUES: Installation over a Clean Hard Drive: None Business Oriented Windows 95 Factory Pre-Install Failures Toshiba recommends uninstalling these applications prior to installing Windows 2000 1. Toshiba Access Panel (TAP) 2. TUI Fn-esse 3. TAP System Help Videos 4. Syncro Multimedia Connect 5. Yamaha OPL3-Sax Audio Rack 6. Puma Intellisync 97
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