Windows 2000 Test Report for Satellite Pro 470CDT



Document ID: 98050561

 

Posted Date: 2000-02-22

 

Last Updated: 2000-01-25

 

Distribution: View Public Website

 

Applicable Models
Satellite Pro 470CDT

 

Issue
This is the Toshiba Windows 2000 Test Report for the Satellite Pro 470CDT.
Procedure
APPLICABLE PARTS NUMBERS:
	Satellite Pro 470CDT: PA1255U-T2C

INSTALLATION ISSUES:
	Issue: 
	Yellow exclamations on "Toshiba FIR port Type U" in the
	Device Manager. The property sheet shows a Code:29 error 

	Resolution/Work Around: 
	Click on the resource tab and manually allocate the
	following for configuration 003: 
	I/O range: 03E8-03EF, IRQ:09, I/O range: 0300-030F, DMA:05

	Corrective Action:
	Upgrading the BIOS to v.6.82 will fix this problem.

FUNCTIONAL ISSUES: 
	Issue: 
	USB is not functional after installation of Windows 2000.
	Reason: The incorrect driver was installed for the USB
	Controller during setup.  The driver which loaded is Named
	"Unsupported NEC PCI to USB Open Host Controller" the
	correct driver should be "NEC PCI to USB Open Host
	Controller". 

	Resolution/Work Around: 
 	Replace the "Unsupported NEC PCI to USB Open Host Controller"
 	with the "NEC PCI to USB Open Host Controller". 
	1.      In the Device Manager(Administrative Tools\Computer
	           Management\System Tools\Device Manager), expand
	           the Universal Serial Bus Controllers. 
	2.      Right click on the "Unsupported NEC PCI to USB Open
	           Host Controller". 
	3.      Open the properties sheet and click the driver tab.
	4.      Click "Update driver", then "next". 
	5.      Select "Display a list of drivers for the device."
	           then click "next". 
	6.      Select the device driver named "NEC PCI to USB Open
	           Host Controller". 
	7.      Click "next", then "next" again. Then "finish". 
	
	Corrective Action:
	Microsoft is aware of this issue and is working to have it
	corrected.

PREINSTALLED SOFTWARE ISSUES:
	Installation over a Clean Hard Drive:
	None

	Business Oriented Windows 95 Factory Pre-Install Failures
	Toshiba recommends uninstalling these applications prior
	to installing Windows 2000 
	1.      Toshiba Access Panel (TAP)
	2.      TUI Fn-esse
	3.      TAP System Help Videos
	4.      Syncro Multimedia Connect
	5.      Yamaha OPL3-Sax Audio Rack
	6.      Puma Intellisync 97


                                                
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