Computer goes into Suspend mode while in docking station, may be unable to resu



Document ID: 94000608

 

Posted Date: 1996-08-19

 

Last Updated: 1996-08-19

 

Distribution: View Public Website

 

Applicable Models
Tecra 750CDT

 

Information
SYMPTOMS
If your Toshiba Tecra 750CDT laptop computer goes into Suspend mode while it is in a docking station,
you may be unable to resume it.

CAUSE
This behavior can occur if the docking station contains an ATI video adapter and is configured to use
multiple monitors. The Peripheral Component Interconnect (PCI) bridge in the docking station turns off the
power to the ATI video adapter when the laptop computer goes into Suspend mode.

RESOLUTION
To work around this behavior, use one of the following methods:

Method 1
Undock the computer, resume it from Standby mode, and then dock it again.

Method 2
Disable Advanced Power Management (APM) support in the docked hardware profile. To do so, follow
these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System, and then click the Device Manager tab.

3. Double-click the System Devices branch to expand it.

4. Click Advanced Power Management Support, and then click Properties.

5. Click the General tab, click the Disable In This Hardware Profile check box to clear it, and then click OK.

6. Click OK, and then click Yes when you are prompted to restart your computer.


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