Windows 98 and Xircom Modem



Document ID: 94000565

 

Posted Date: 1996-08-19

 

Last Updated: 1996-08-19

 

Distribution: View Public Website

 

Applicable Models
Satellite 305CDS
Satellite 310CDS
Satellite 310CDT
Satellite 320CDS
Satellite 320CDT
Satellite 335CDS
Satellite 335CDT

 

Information
When Windows 98 is installed, infrared capabilities of the laptop are activated. By default, these services are assigned to Com Port 4. Under Windows 95, the Xircom modem is also set to use these same settings. Windows 98 forces the modem to Com5. The modem will still function normally on Com5. However, many major on-line services (i.e. AOL, CompuServe, etc.) require a modem to be set on Com1-Com4. This forces these services to be inoperable. One simple fix is to force the modem to use different resources.


FIX
1. Open Control Panel
2. Double click on System
3. Click on Device Manager tab
4. Double click on Ports (Com and LPT)
5. If Com 2 is present proceed to 5A, otherwise precede to step 6
  • 5A. Double click on Com 2
  • 5B. Check "Disable in this hardware Profile"
  • 5C. Click "OK" (Com2 will now have a red X on it)

6. Double click on Modem category
7. Double click on modem entry
8. Click on Resources tab
9. Remove check mark from "Automatic Settings"
10. Change "Basic Configuration" from 0000 to 0002 (Make sure no conflicts are present in Conflicting Devices list)
11. Click "OK"
12. Answer "Yes" to Creating Forced Configuration (This will take you back to Device Manager)
13. Click "Close" (Control Panel is now open)
14. Double click on Modems icon
15. Click on Diagnostics tab (Modem should now be on Com2)
16. Click on Com2 and then on "More Info" (Windows will communicate with modem)
17. Test modem through HyperTerminal

This procedure does not disable the IR functions of the laptop. As of July 16, 1998, this procedure had been tried successfully on a 315CDT, 440CDX, 650CT and a 500CS all using a Xircom 56T modem card.


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